Keller Williams Realty Highest Ranked in Home Buyer Satisfaction

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Keller Williams Ranks Highest in Customer Satisfaction among Home Buyers for a Third Consecutive Year

According to the J.D. Power and Associates 2010 Home Buyer/Seller StudySM, Keller Williams Realty, Inc., the third largest real estate company in the United States, has received the highest overall satisfaction ratings from home buyers among the largest full-service real estate firms for the third year in a row. The company also ranked second among home sellers in the study for the second year in a row.

“We are incredibly proud of our associates for earning this distinction and want to thank them for their commitment to their clients and communities,” said Mark Willis, CEO of Keller Williams Realty. “We see this honor as demonstration of our company philosophy that it is the agent’s brand that matters most and no amount of money spent on advertising can replace the influence and reputations our agents have in their local communities. Our associates have earned this on their own, by building relationships in their communities.”

The study was produced by J.D. Power and Associates to measure home buyers and sellers customer satisfaction. The results of the home-buying experience were determined by three factors including the buyer’s experience with their agent, the real estate office and a variety of additional services. Keller Williams Realty performed particularly well in the agent and office factors. And, overall satisfaction of buyers for the industry was up over last year.

Additionally, the study noted that the importance of real estate agents has increased substantially in the past year, with buyers and sellers relying on the negotiating skills of their chosen agent and help in navigating the market.

“It is thrilling to see our firm, once again, get public recognition for its incredible focus on customer satisfaction from such a prestigious group. Our associates continually demonstrate that it is possible to deliver the highest level of customer service in one of the toughest real estate markets on record,” said Mary Tennant, president and COO of Keller Williams Realty. “We feel incredibly fortunate to be in business with them, and want to congratulate them on their hard work and dedication.”

In the past year, Keller Williams Realty has continued to grow despite the well-publicized turmoil in the real estate industry. In addition to becoming the 3rd largest real estate company in the U.S., surpassing RE/MAX®, Keller Williams Realty was ranked as the No. 1 real estate franchise on the 31st Annual Franchise 500 list by Entrepreneur magazine and was voted the Most Recognizable Brand of Real Estate Franchises and the Trendsetter of the year for 2009 in an industry-wide survey for the Swanepoel TRENDS Report.

We at Keller Williams are obviously excited about this award because it supports our efforts to be leaders in the real estate industry by providing unparalleled customer service and local market expertise. Please contact us if we can be of assistance with your Atlanta real estate needs.

Homebuyer Tax Credit Extended

Homebuyer Tax Credit Extended

Atlanta home buyers, you may yet get that homebuyer tax credit. Late today, the Senate passed a bill to extend the $8,000 homebuyer tax credit until September 30th. It now goes to President Obama, who is expected to sign the bill. The bill was overwhelmingly approved by the House on Tuesday. The deadline had been June 30th to close on the property.

Before you get too excited, the bill doesn’t help anyone currently shopping for a home. Buyers must have signed a contract by April 30th to qualify for the tax break. At issue is when the deal must be finalized.

Repeat home buyers also have until September 30th to close on new homes and receive a tax credit of up to $6,500.

Congress has been trying to pass the extension for the last month, but it got caught up in the usual Washington politics. The extension is estimated to raise the deficit by $9 million.

An estimated 200,000 people have missed out on the tax credit because they wouldn’t have been able to close by the end of business Wednesday. Many are trying to take advantage of short sales, which are complicated deals to complete.

Contact us for all of your Atlanta real estate needs. We are local market experts and continue to find great deals for our clients.

Keller Williams Realty Growth Surges

Keller Williams Realty has continued to grow in the Atlanta real estate market even in a tough economy. While other firms have struggled, Keller Williams commitment to providing world-class education and training has really proven to be the cornerstone for their success.

Keller Williams now holds 14.7% of the Atlanta real estate market and is the only top 5 Atlanta real estate firm to grow in each of the past five years. While many people have projected that it could take a couple more years for Keller Williams to become number #1, the dramatic decline of the current #1 firm has many in Atlanta predicting that Keller Williams commitment to quality service will propel them to #1 before 2010 is over.

In fact, Keller Williams Realty made a huge surge in the first quarter of 2010 increasing market share by 1.2%, while Remax, in the current #1 position, lost 2.2% and has lost 50% of their market share since 2004.

Keller Williams Realty is still #2, but only .04% away from being the #1 firm in Atlanta.

If you’re interested in learning how Keller Williams can help you with your Atlanta real estate needs, be sure to contact us. We have the highest quality, professional Realtors available to consult with you and help you achieve your goals.

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